Northwest Self Storage - Storage Units on 5122 SE 26th Avenue

good place...the on-site managers are easy to deal with and very helpful

Always good for me

Amazing management

First day. Gate entry fine, easy to find unit, clean grounds, seems pretty good to me.

Great storage facility. Probably one of the best ones I've ever leased. The convince of being able to drive right up next to my unit is awesome and priceless. Plus I was able to rent my unit, sign the agreement and obtain gate pass all online with no need to make an office visit. Outstanding, thank you...

Moving in was easy.

Friendly and good service Location is convenient David is very attentive and courteous Thumbs up👍

The manager was very courteous and helpful with the process of renting my storage unit. Only took a short amount of time to do paperwork and I was off and filling up my unit.highly recommend this location

Manager David is extremely helpful at all times.

Awesome service

I really wanna send a shout out to Dave. Thank you so much for helping me with my unit and I'm grateful for you guys and your service.

Great service. Perfect accommodation

Great storage units.

Out of all the storage facilities where i've ever rented a unit, i like NW Self Storage the best! I feel like my belongings are safe & secure here. Their prices are on the lower side of being comparable to other facilities in the area. The employees are warm & welcoming. They've been incredibly patient and understanding with my series of various issues-- from losing my keys and needing my lock cut, to needing the gate code written down, AGAIN, or losing my wallet and needing to update my payment information AGAIN, etc. They've always been accommodating and friendly. The only thing i don't care for are the hours of operation, but, there are zero storage facilities that are open 24 hours in the Portland area, and their hours are comparable to all other storage facilities in the area. I would definitely recommend this place to anyone who's needing a storage unit.

Rachelle, at Northwest Self Storage, provides excellent and friendly service, for those of us searching for a storage unit. She answered all my questions and gave me information on this location, to help me know that I found the perfect place for my summer storage needs. Thank you, Northwest Self Storage!

Rachelle was wonderful and hooked us up with a good deal when we hadn't set ourselves up properly. Felt extremely fortunate!!

If you have things to store this is the place and it’s all because of the amazing manager. Rachelle is super friendly, great customer service, and bends over backwards to make your move in as easy as possible. She’s super friendly and always doing her best to keep the place looking good. It’s a drive up facility so no unloading on to a cart then taking an elevator to unload. Saves time and your back. I can’t say enough good things about this facility and I have rented storage all over the city. This one is the best thanks to Rachelle! She’s is absolutely awesome.

A great option for larger storage units close to inner SE/SW Portland. The manager is extremely helpful and accommodating!

I was very pleased with the friendly and informative service. The manager, Rachelle was easy to talk to and made our experience there enjoyable. We will definitely use this facility next time we have storage needs. Thanks Rachelle

Give this exemplary manager, Rachelle, a substantial pay raise NOW.

Clean facility with great security. Manager is very nice and accommodating.

Wonderful place to store your stuff! The employees/front desk lady Rachelle was extremely easy to talk to, nice and overall a good hardworking person I know I can rely on to keep my stuff safe and dry. NW self storage has amazing service and I really felt welcomed. Not only was the service great but the storage process itself was super easy and convenient. If you’re going to put you’re stuff in storage I highly recommend you go to NW self storage on SE 26th Ave!!

Rachelle is an awesome manager at the site. She's very friendly and always willing to help when you need assistance. I appreciate that very much from this company. If you're in Southeast Portland I highly recommend you trying out Northwest Self Storage.

Excellent on site staff. Not all that pleased with the call center though, I prefer to discuss storage facilities and options with the actual location I'm interested in. Talking to a call center didn't answer any of my questions except availability and cost. I can see that online, what I need to talk to some call taker about that? People want to know a lot more than that when moving their valuables into storage. In addition, I had questions about the ceiling height that the call center couldn't answer. However, my experience at the location was completely the opposite. The onsite manager at the one on 26th was more than helpful, courteous and knowledgeable about her job and allowed me to discuss my concerns and addressed my needs for storage. We were then able to place me in the proper size storage unit and she further allayed any concerns I had about placing my property in the care of NW Storage. I left feeling my belongings will be in a safe and secure location.

Rachelle is awesome.

Good location Price is good for size and locale.

so personable & convenient Not only is NW Self storage in my neighborhood, but like their other locations the staff is phenomenal. Friendly and professional, the staff are always able to answer all my questions and provide top notch service. The only drawback is that they are almost always full, which is a testament to their consistency and quality business.

Great value I rented online & finished the process by phone. The Customer service was excellent & the process was easy.

the check in lady was nice. I got my stuff in easy on the ground floor, seemed fine for my stuff. none of my things are very fancy, so if I had very fancy stuff, I'd probably pick a different place to store them.

great location, great management! I love, love, love the manager here! She is friendly, knowledgeable, and provides kind guidance when needed. I feel confident in the safety of my belongings here!

Everything went great and everyone was very helpful

The manager was very friendly, extremely helpful and easy to work with and takes great care of the facility. Everything is clean and well maintained. We've been there a year and no problems. Not a friend or family, just a satisfied customer.

very nice, great price and just as advertised.

It was great. The woman there was very helpful and friendly. She made moving in a breeze. I feel very confident that my things are secure.

easy to access while being completely secure I love it! It's exactly what I needed.

Rachelle was great. Give her a raise. Polite and did above and beyond what was necessary.

It needs to be noted, no big uhaul type trucks can get into the back area of the storage units, which can be a huge problem

It was the most affordable storage in town, it was easy to move in same day, and it is month to month. What more could you ask for?

Very pleased with this transaction I'm very pleased with this process. Excellent customer service. As a first time user of self storage I had a lot of questions and they were all answered and I feel very secure storing my belongings here. Would highly recommend in the future.

Quick & easy to move in. Worked well for us.

Friendly and informative manager. Easy and direct communication. Facility easy to access with code. Clean storage. Space is 4x 15 rather than 5x15 so tighter fit than I thought it would be with my wide couch. Also not tall enough for my couch to stand on end. Couch is 8.5 feet tall so can't tip it up. That's why I rated average in 1st question but I don't have any experience with other storage businesses so don't know how it compares.

The Portland Storage Company has improved greatly since they got their new manager, Rachelle. Thefts have stopped, they have a new security system, and a new gate system! The manager is very friendly and welcoming and truely cares about keeping our stuff safe and making sure that her customers are happy. I have never had a better expirience at a storage company thanks to her. I highly recommend the Portland Storage Company.

Excellent customer service will send all of my referrals to you guys. Please fix all rentals trucks for the near future. This is an added plus to this public storage. One stop shop. Needed a truck and will be in the need for one soon. Thank u

Rachelle was incredibly helpful and friendly.

Great experience Rachelle was very helpful and accommodating. The space was clean and well-lit. Price is comparable to other storage facilities. Rachelle tells me there will soon be an entry gate, which will improve overall security.

very helpful and friendly manager, searched until she found a unit to suit my needs. She swept and mopped the unit for me so I could move my stuff in right away.

Great Customer Service Rachelle really went above and beyond when our landlord broke our lease and we needed affordable storage fast while we scrambled for a new apartment. She was willing to accomodate us in off-hours as well as physically help us move our things into the storage space. We have nothing but gratitude for the customer service NW Storage provided us.

Fast, reliable service with a smile. I was helped by very friendly staff who showed me a couple of units because it turned out that I needed more space than the unit I reserved. I got one month free by purchasing a month. The gate hours are convenient and the location is easy to access.

Easy as Pie! I found them on line, looking for a storage place in their area, and the location was Perfect! The online reservation was super easy, super fast, and then dealing with Rachel in person at the desk was a deal sealer! She was super professional, friendly, and prompt. I am very glad I tried them as they now have a very satisfied customer!