Storage Units at 599 Hwy 99 N in Eugene, OR 97402

They have been so good to myself and my family.. customer service always been awesome, great people..

I just love Northwest self storage on highway 99 Melanie is one of the best storage renters that I have ever encountered I've been renting my units from this place for 25 years and she has been nothing but kind and friendly . She's been more than helpful every time. she reuns that facility so well that I have told my friends and now they rent their units from there as well. I really can't say enugh about Melanie , shes top notch and a pleasure to do business with. Northwest self storage on highway 99 is clean and secure I feel safe with my stuff here and the staff is great too.

Excellent customer service!!

Great storage unit complex, Melanie made everything very easy for a rental agreement. Would highly recommend.

I have to thank Melanie for her hard work and understanding. She is patient when we have questions and concerns. I feel like our belongings are safe at her storage facility! I would recommend this location.

The manager is very friendly, and very helpfull, I have a rental unit here and it feels very secure. August, 2022. ...Melanie is like a big sister to me, we have become good friends and I have so much respect for her. The facility is always clean, and in very nice condition. It feels like my home away from home. I wouldn't want my stuff anywhere else. MA

She was so nice and helped me on lunch! Just rented here today and got me set up right away. Helped me with everything!!!

Melanie is the sweetest, loveliest, site manager I have ever met. Christina, her supervisor, is sweet as well. I would recommend anybody to them.

I’ve used this facility three times beginning in 2014 and keep coming back! Melanie is as professional, helpful, and kind as they come. The units are always ready when requested, clean, easy to move in and out of and the location is very convenient.

Great experience! Never had an issue with security or maintenance. Very helpful and happy customer service! Melanie is the best to work with! Would absolutely come back again and again.

I was amazed that Melanie @ 599 hwy 99 in Eugene found me 3 units right by each other and called me when they were ready. Walking in to talk too her in person was so great! She was friendly, helpful, and a godsend!! Thank you for great service!

Melanie is absolutely amazing and so helpful. I’ve had 3 different storage units here and she always does her best to accommodate the best as possible. Clean and safe units!

Bea the manager is great! She is very nice and gave me all the information I needed and was extremely helpful. I am so happy with this storage place because the location is very convenient and just a few blocks from my place. I’ll definitely recommend it!

Bea was so helpful during the process. She made everything super easy for me! I was moving into a storage unit the same day.

Love this location! The manager, Melanie is amazing! Just like a family! I left a high valued item outside my unit mistakenly and she recovered it and got it back to me!

The place is very clean, safe and quiet. The Manager Melany shes si nice, she took me to my unit, on sunday, after closed hours, she dif it on her own time and I really appreciate that, She’s still very helpful and since then, every time I come to my unit, I fell like I am with family. I am very happy and will absolutely recommend this storage to others.. prices are reasonable too

Melanie is absolutely amazing! Has helped me out in everyone of the best ways possible, great customer service and hospitality

Melanie is so helpful and friendly. I would recommend to anyone. Great service.

Melanie is awesome to work with when I call she is the best.

Melanie has always been available during office hours and very helpful. I have been a customer for years and much prefer going to the office to pay my bill instead of the online payment method.

Melanie the manager is awesome and has been so great to work with me & my brothers storage units over all these years we have been here. Best storage place in town we have found!

My Brother and I have had storage here since 2017. Melanie is an asset to your company for sure! Always friendly and goes out of her way to help you!

My ex Andrew Holman states that Melanie is wonderful and does an amazing job. She keeps everyone in right spirits. I've been a customer in the past and will definitely get a storage unit in the near future.

Melanie is the best! We have had our storage unit here for years and has been nothing but good to us. We see that she values her job and customers. It’s nice to have your belongings somewhere and know that they are safe because the establishment is ran with integrity! Thank you Melanie

This is a wonderful storage facility and the staff is absolutely amazing. Melanie is extremely helpful and has always been understanding of what ever situation I was in. I will forever use this facility for any future storage.

Very friendly and helpful staff. Reasonable rates!

The location at 599 Hwy 99 N is a great location especially because it's not directly out in the open. The owner of the place is very kind and friendly and seems very trustworthy as well. I initially reserved online and she kept the same price when I paid in person. She also helped me in finding my unit and filling out the paperwork. Overall, a great experience!

Melanie is the greatest person ever! I love her!

Melanie is extremely helpful, kind and just a pleasure to work with.

No problems ever since I've had stories are almost a year now it's wonderful another thing I seen nothing broken

Melanie went over and above getting us into the storage unit. We needed to get in on Sunday and she met us at the gate, showed us how to maneuver the units with our large truck. Cannot say enough great things about her. Thanks a bunch.

Vey nice people she wonderful and very helpful

Professionally operated by Melanie. She treated me with complete competence. I was struggling a little bit with how everything worked including the documentation and she took her time to me. Thank you again Melanie. James Roberts

Melanie at the 599 Pacific Hwy location is wonderful. I’ve been there for over 5 years and can’t imagine renting anywhere else. She provides exceptional service, clearly and promptly answers questions or concerns and treats we renters with respect. I’d give them more stars if I could.

Friendly office staff. Never had a problem getting a hold of anyone during business hours. My lock has never been messed with and they were very nice to me when I stayed in communication with them about a late payment. Overall I would at least give them a call and see how you like them. I have been storing with them for three months.

I like this storage. The staff was awesome. The only thing is Google doesn't take you there. It makes you go in circles. You need to turn right before Rivas taco restaurant and go all the way to the back. In-between the dollar general and Rivas taco restaurant towards the back.

I did my research before choosing this location. They have the most and best reviews. I am an Allstate insurance agent and in the process of moving. I was looking for a place with great reviews and security to store some belongings. Melanie , the nice lady in the front office, was the kindest women I have met in awhile! We laughed and talked, she was super helpful with my questions. I love knowing my belongings will be in this facility.

Very relieved with the cooperation shown when we expressed we no longer needed the items or the storage. Customer service was always top notch, and Melanie was a delight to deal and work with 100% every encounter. My husband and I both appreciate this business and wish only the best for this storage company.

I've had a unit for over 8-years. The manage Melanie is very nice and professional.

For an area that looks very intimidating to most I feel very comfortable and safe with my storage shed and the supervisor Melanie, was very professional and very helpful

great

Melanie was amazing! Super easy check in, and check out. I’m from out of state, she was so helpful in securing our space. Totally recommend, great for us as UO parents. GO DUCKS!

Melony the front desk lady was suuuper nice and extremely helpful

Customer service was amazing and it was a fast and easy process!

Melanie - the manager has been solid and upfront with me from start to finish! I thought my unit was fairly priced and I never felt like my stuff was anything but secure. Thanks folks take care

I have never written a review for a company. I would like to say that N.W. self storage is the best because of employees like Lynn. She sincerely cares about people, and has made my storage experience pleasant, and stress free.

Staff and place are very awesome

Everything was easy and fast. Austin i believe was his name was nice too.

Everything was fast and easy

I appreciated the assistance and friendliness. One meeting and I decided to rent. Thank you

The manager helped me get my unit on Hwy 99. in Eugene. He was a big help, very respectful and ed everything in detail. He is awesome . I recommend this place, just because of him and they have great security.

Very secure especially for the neighborhood. Make sure you pay your bill on the 1st or you'll be locked out till paid. Late fee on 10th. Management definitely knows who goes in and out and is proactive about security which is good even if it's annoying. Look for on line specials. You can sometimes find half off first three months deals!

Never a problem. Very helpful

Last November I had to travel to Oregon from Southern California to deal with the unexpected death of my brother who lived in Eugene. While trying to clean out his apartment under severe time constraints, we realized that a storage unit was necessary. This site was recommended to us by someone who had previously rented a unit there. Melanie Brazil was the lady who helped us with the rental process. Knowing the circumstances for our need to rent a unit, she was so kind and helpful, making the paperwork as easy as possible. Once back in California, I had to contact her several times and every time Melanie remembered me and my situation. Having to deal with things long distance could have been difficult but Melanie made everything so effortless. I would highly recommend using this site because of her alone. But the location is also well kept and very clean. Thanks Melanie!

My name is Sean and I have to say I always receive great customer service at the Northwest storage on 99. It's always a pleasure speaking to Melanie the manager at this location.

I have rented from Melanie for several years and she has always been very professional and kind and she definitely is a communicater which is important for this kind of work. I know she deals with a lot of personalities and at times deals with alot of BS but she handles it well. I alway recommend her facility to family and friends.

During this time of emergency death family members sick outlook on life is nothing it seems hopelessly at times i fear there is no respect no one wants to take there time to help you it seems like no one cares anymore and then we have this lady who works and lives there she is so nice she makes you feel so happy makes you laugh you actually forget about what is going on in the world what we need today is people like her kind she will go that Xtra to help you I wish she would train everyone who ran a business the owner doesn't know how lucky he is to have her thanks F

Great area to have a storage unit. Super secure and great manager. Super nice and always fun to talk to 11/10

So far my dealings with NW Storage has turned out very well. They were a pleasure to work with in setting everything up. When a miss understanding occurred they quickly corrected things and made sure all was good. I am hopeful that this business situation will continue to work well.

Good storage

I keep things here because I know theyre safe. The administration is the best and will guide you through the process with ease.

Melanie is the best and she is so helpful! I always look forward to speaking with her every month. She is truly an asset to your company. She makes everyone feel welcome!

7 day a week access

The rental process was easy! There was an online deal that didn't work, but we called the location and they sorted this out the same day with no difficulty. The facility and the unit were in good condition and I am confident that we will have a good experience going forward. The location manager was friendly and helpful, I also feel confident that should we ever have an issue she will be available to take care of us.

I'm Patsy We are so happy with Northwest Self Storage, Ms. Brazil is the best office coordinator, she got us a great deal with a 3 month discount . It's very clean and well organized, facilities for all types of items or vehicles, you will not be disappointed.

Reasonable prices. Very nice receptionist

First of all the welcome I received upon walking in the front door was refreshingly nice and made me feel that my property would be in good hands. The prices and space just made the decision for me and id recommend to all my family and friends about choosing NW self storage.

We had a great experience here at Northwest Self Storage. My husband and I moved from the east coast and seamlessly got a storage unit the first day in town. Great, friendly management from Melanie and a very nice facility is what you can expect from this place. We highly recommend!!

Christy was great and gave wonderful service. The facility at 599 Hwy North is clean and very secure. Thanks Christy for all of your help

Having been displaced by the 11/08/18 deadly N. California wildfire, we moved north and needed storage until we could settle in and re-establish our lives. Melanie, the resident on site manager made us feel welcomed and assured us what remained of our things would be safe here. Under the circumstances of our tragedy, her understanding and friendly helpfulness made our transition to Eugene easier on us emotionally. I highly recommend this location and manager.

Prices are little high

Store it

This place is great! While not the cheapest option, the place is very secure and the staff are amazing. The locks they sell are sturdy and can only be grinded off, ensuring safety. The hours are great and they actually answer their emails.

Sarah was so helpful and awesome! Excited to work with her in the future.

Great service! I came to get a unit on short notice, Melanie was happy to help! She was extremely knowledgeable and made sure I got the best deal for my dollar. The facility was well kept and the units are clean. I would definitely recommend this place to anyone looking to utilize storage services.

Melanie could not have been more helpful. She runs a safe, clean, and organized business. I would definitely recommend this storage facility. She guided me clearly through the whole process from directions to the location all the way until we moved out. Quick and easy. Thank you Melanie!

This place has never had a break in!!!!!!!!!

To be fair, I came to Melanie when I was at a very low place, my mother passed away & I found out she had left a storage unit & no will. Melanie is one tough but fair cookie, informative & understanding. I had legal hoops to jump through & her patience was impeccable. I couldn't have asked for a better manager to work with. Thank you Melanie for being there at a very dark & hard time in my life, if I am ever in need of storage, I will drive across town just to bring my things here.

Maloney is super friendly and helpful.

The manager Melanie is always extremely fair and helpful! A few times I've been between a rock and a hard place and she has always worked with me to reassure me that my belongings are safe and secure! I appreciate the diligence to the rules of the facility and her care for her tenants/customers!! Ive been here for about 2yrs now and wouldn't go anywhere else! Thanks to all of the staff at this location, but especially Melanie, from me!

Melanie is the most wonderful woman i have had the pleasure of dealing with in the storage industry. Thank you Melanie

Limited cameras, good place in a bad neighborhood

Nice people

Nice place I am very comfortable at this facility

Convenient and clean They got me in right away, and quickly got me set up. The room was clean and ready for me when I got there.

Very happy Management was very accommodating and helpful. Very impressed with how quick they were on calling me back! Took the time to give me precise directions! I was very greatful!

Right place right time A week in and all is well. Security looks good. Access easy.

Efficient Was nice to be able to price a unit and then rent online.

Nice clean securer place to store your belongings Friendly management, I would recommend it to others

They are helpful and understanding. Easy to work with

Great customer service The manager is very sweet and helped me save a bit of money by telling me I didn't actually need the 10x10. The price is a little higher then expected but it is good quality storage

Great storage place! Very accessible! i was really impressed with the professionalism and the soft demeanor of the units manager Melanie. She was on top of her game, answered all our questions in a very quick and efficient manner. She is an integral part of the company and a great customer service representative!

All in all it was a great experience. The prices are a little steep.

Friendly and efficient help Made the hassle of another storage unit go smoother.

Excellent place

Melanie really helped out. Very pleased.

The tenant who helped me was extremely clear and helpful with paperwork and getting me set up with my unit. It was a stressful day moving into the unit but she remained cheerful and pleasant.

The manager Malaine was extremely helpfull, she went out of her way to help us, she is awesome , I would be honored to have her work for me, I am in the customer service business and she would be a great asset to any company she works for.

Great, location is behind a motel and easy to miss.

Great staff, very helpful!

Lady was polite and helpful, easy move into storage.

The owner was very upfront about their pricing and policies, and I am confident that I made the right choice in choosing their facility.

This was a very easy experience as I booked online on your very easy and helpful site. I drove in, was greeted by a very nice lady, we did the quick paperwork required and I was unloading my stuff into the unit within fifteen minutes. Overall a decidedly different experience than before thanks to your helpful website! Thank you!