Northwest Self Storage

I called Northwest Self Storage looking for a very small unit and the gentleman was kind enough to refer me to their other facility as all the units were larger than I needed. I called the other location and the gal on the phone stated they would be closing soon. I told her my situation and she told me to come down. Tiffany was AMAZING and kind!!!

Office staff is terrific and willing to work with you if you have a late payment. They are always very understanding. And their affordable as well.

Super nice and very helpful. I have a good feeling about this place. Thanks for all the help.

Super friendly staff that goes above and beyond! After a long couple of days of traveling and moving, they made it incredibly easy. I would recommend to anyone looking for storage in the Redmond/bend area!

1. Staff: Very nice. Took time to walk down and show us storage unit. Explained all terms of contract very thoroughly. 2. Storage site and unit: Clean and well kept facility (and unit). No smells or strange odors. 3. Location and security: Site feels very secure and easy to access and egress. 4. Rental rate: Reasonably priced rental.

Terrific service, very professional, Fred the manager took incredible care of me. There was a question of whether my furniture would fit through the door and Fred offered to go get his tape measure and help me determine that. Would highly recommend them, this is exactly the way you want to be treated as a customer!

Signing up for storage here was so quick and easy, I couldn't believe it. I spoke to a lady named Bobbie and she was so helpful, informative, and called me back in a timely manner to answer all my questions. I really appreciate her. Thank you!

The manager, Fred Foster, was excellent in his help in finding a place for our belongings. His expertise and complete customer service knowledge made it very easy to set everything up. Very friendly. Highly recommend.

When choosing where to store your stuff, you must have realistic expectations. Basically, the business owners are never responsible for damage or loss from natural disasters. Northwest Storage has several locations. I have used two locations in Redmond, Oregon since 2017. Both are in a 100 year flood plain. You must also be aware of the pro-rated policy. If you rent the space in the middle of the month, your charge will be pro-rated. However, not the last month. If you use one day into the month, you are charged for the whole month. Your are also not allowed to dump your stuff. Be responsible and Northwest Storage will treat you right. Each manager is different. I always found mine were extremely helpful working with me on changes from another country over various media formats. My household belongings are safe, secure and personally insured. Be good to them; they are good to you.

Fred was so wonderful to work with. He was friendly and made sure I understood all the details of my transaction. The office was clean and the unit I rented was clean and ready to be packed full! I highly recommend Northwest Self Storage

My experience at NW Self Storage in Redmond, OR was another Great Day. This review is straight forward! What I experienced from the Rental Agent Fred, were all of the above "Customer Service Etiquettes." In my opinion Fred's wonderful spirit and personality makes an otherwise stressful day pleasant and relaxing when it comes to moving. He helped in a caring way to make my moving transition seem effortless and I appreciate Fred! Thanks so much Fred