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Storage Units at 620 Elm St in Forest Grove, OR 97116

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Dec 03, 2021

I rented several units a various times over two years and I never had any issues. The entire staff was awesome! I also rented U-Haul vehicles from Northwest and it was always easy. I highly recommend the facility on Elm in Forest Grove.

Google
Dec 03, 2021

Very nice people, sir was clean, employees very helpful.

Google
Nov 25, 2021

I have nothing but but excellent service! The employees are very helpful and they always have a smile on their faces!!

Google
Nov 19, 2021

Very friendly people that go out of their way to help, ensure you have all necessary information to use their space. Everything was explained in sufficient detail.

Google
Oct 20, 2021

Safe place to store. Locked gate and key code

Google
Oct 15, 2021

Excellent experience reserving RV parking. Theresa was so polite and efficient. She walked me around and showed me the amenities and got the paperwork done quickly. The rate was good as well. Thanks!

Google
Aug 28, 2021

Clean, secure, good people, good prices.

Google
Aug 25, 2021

A very nice inside storage place. We have used this location for school summer storage for college for the last three years. I definitely would recommend going here for self-storage. They also have a student discount.

Google
Aug 11, 2021

So I am updating the below "angry" review I wrote around June 27, 2021, because the compqny absolutely came through for me after I contacted them. Skylar, in the corporate office, explained their reasons for not randomly sawing off locks, which I came to understand, as people can claim anything to get into a storage unit. They made it right and offered an option, which though it entailed making a trip down, worked out favorably for me. They were kind, non-judgmental and accommodating. I would rent there again. Their corporate statement is one that epitomizes customer service, and they put that into practice for me. Wendy Johnson Seattle, WA I am beyond angry about renting at this place. Although the staff is nice, the company policy borders on extortion. I was handling a serious family emergency over the weekend and trying to move a family member in Oregon out of an apartment. I could not afford to rent two different storage units, so I rented a larger one closer to this family member's home, and decided to consolidate my storage with theirs in order to avoid having to pay $160.00 for two units. I live in Seattle, but have things stored in Oregon because I plan on returning when I retire in November. In the chaos of the emergency move out, I lost the key to my storage unit at the Elm St. location of NW Self Storage. When I called the office, I was literally in tears due to the stress. Imagine how I felt when they told me that I had to call my own locksmith to come out to the facility; and then round up a facility employee to witness them cutting my own lock off?!? I felt as if I was going to have a heart attack. We had to be back in Seattle that night. I called three different locksmiths who all wanted massive amounts of money to come out and saw the lock off (over $200.00 or more). I was told because I signed the contract, and the contract specifically stated any lost key would require a locksmith, that was the ONLY option I had. I could not afford that, so I had to leave my things at NW Self Storage, and move the family members things into another storage unit, then drive up to Seattle after wasting precious time calling locksmiths; and, a very stressful move. i arrived home to Seattle at 3:40 a.m.!!! The gentleman from whom I rented a U-Haul at another (Hillsboro) storage facility said it was a ludicrous policy; and told us customers lose or misplace keys. To provide customer service he verifies their identification, charges them $20.00 to saw the locks off and sells them a new lock. He asked why we didn't rent from him, and I said "if only I had!" (To add insult to injury his storage facility rates were better for a larger space and climate control). It pays to shop around! Bottom line, I will have to continue to pay $79.00 per month for my things stored at NW Self Storage (assuredly they will raise my rent in 6 months); AND, they are holding my items, and me, hostage. I just want to get my things out of there, but they will not allow me to unless I spend hundreds of dollars paying them; and another few hundred dollars to hire a locksmith. This company should be ashamed of its business practices. Don't be fooled by their company bio about being kind, as they are anything but. Do not rent here because, IF you are only human, and you have a bad day, and you lose your keys, you will pay with your very sanity. Wendy Johnson Seattle, WA

Google
Aug 06, 2021

We just signed up to store our RV. Talked to Savanah before we went in. She was very polite and helpful. Lindsey was the one who helped us get everything set up at the store. She was awesome. Very knowledgeable, explained everything very well and thoroughly. Has a wonderful sense of humor. Just wanted to send kudos for her. She did a wonderful job. You best keep her. :-) Jerry and Tuleen Brown

Google
Jul 28, 2021

Clean. Price is ok.. But love the security and peace of mind

Google
Jul 01, 2021

It's INSIDE ! No loading or unloading in that triple diget heat, or the rain 🌧️ or snow ❄️🌨️ Or manic wind 🌬️. CLEAN. Boy is it clean. Extremely nice and knowledgeable staff.

Google
Jun 28, 2021

Easy to sign up for and helpful employees!! Easy to get in and out of.

Google
Jun 22, 2021

The customer service is awesome! I messed up my reservation and Lindsey was able to help me out and set me up with a different unit! So great!

Google
Jun 12, 2021

Great storage place

Google
Jun 11, 2021

After searching for a place to store our camper, and dealing with several other storage locations this place was amazing. Theresa not only was super friendly and amazing to work with while getting a spot reserved, she also went above and beyond to help us out (when everything else went haywire) and ended up staying late to make sure we could get our spot when we arrived just after she was supposed to go home for the day. Best customer service experience I've had ever! Thanks Theresa!

Google
May 10, 2021

Phenomenal customer service from Laura! Highly recommend!

Google
May 07, 2021

Great people to work with!

Google
Apr 17, 2021

Recommend this place to all my friends and family. Also has U-haul commendations! Very Friendly Service.

Google
Mar 16, 2021

Kimberly was super friendly and explained everything to me so thoroughly. I'm excited to bring my RV into storage.

Google
Mar 12, 2021

Rented a parking spot for our trailer. The staff was very friendly and made it a walk in the park to set it up. Highly recommend this location in forest grove for your storage needs.

Google
Jan 26, 2021

Amazing even when you're closed still works that when we bring it back I hope it'll be okay the charge fee

Google
Oct 18, 2020

Big facility

Google
Sep 28, 2020

The staff went out of there way to help me. I really appreciate that.thank you so much

Google
Jul 24, 2020

Had such a wonderful experience with the easy application online, and the amazing customer service and friendly help from the onsite manager Lindsey. If you need storage I would full on recommend this company and definitely the local site off Elm Street in Forest Grove, OR

Google
Mar 09, 2020

My experience at NW Storage was great very friendly and helpful walked me through evry step of the way got what I need very happy thank you again

Google
Mar 02, 2020

Because they protect your stuff

Google
Feb 03, 2020

Great secure place best prices

Google
Nov 30, 2019

Great service

Google
Oct 01, 2019

Great management! Super friendly, been there almost 4 yrs with no problems!

Google
Sep 16, 2019

Excellent and professional service. Great facility with very good prices.

Google
Aug 30, 2019

This place is clean and the units are easy to access. The staff is very nice and easy to work with. I always can talk to someone who can help every time I call.

Google
Aug 07, 2019

Great prices, friendly staff, multiple options on units. My favorite thing is the self-alarming building, so that I know my things are perfectly safe.

Google
Jul 17, 2019

Prices r high but stuff is safe there. Lady at the counter is always so friendly

Google
Jul 01, 2019

easy and courteous

Google
May 08, 2019

Very nice people and a nice clean environment

Google
Mar 01, 2019

I've had a couple different units with Foresrt Grove Storage over the past 2 1/2 years. They have a lot of units inside and outside. The employees are really nice and very attentive.

Google
Feb 22, 2019

Nice place and people.

Google
Feb 07, 2019

Great place! Clean has RV dump, clean. Nice staff

Google
Dec 03, 2018

Very easy to rent a space. Very friendly staff

Google
Oct 22, 2018

After storing my belongings with a different company for 4 years I finally got tired of paying the astronomical prices. Moved into Forest Grove Storage and am saving $300 dollars a month! Great prices and super friendly staff! Would recommend this place to anyone and everyone!

Google
Oct 21, 2018

I saved $400 a month on storage by switching to forest grove

Google
Sep 23, 2018

Super friendly people work there. Rented a Uhaul and was in and out in 10 minutes.

Google
Sep 18, 2018

The staff at this storage facility is extremely friendly, professional and helpful. Called the facility a day prior to move-in and spoke with Ms. Jaci about my rush to move in and she was able to reserve a storage spot with kindness. I felt comfortable and welcomed. As I came in the next day, I worked with Ms. Megan I believe and she continued the perfect service I can ever ask for. Thank you Forest Grove Storage for the security of my property and the friendly welcoming staff.

Google
Sep 14, 2018

Very nice and helpful ladies in office.

Google
Aug 28, 2018

Only needed it for a few weeks great location though

Google
May 21, 2018

Smooth, fast, in N out, parked. Just what i wanted..

Google
Sep 05, 2017

Amazing people. They took great care of us and kept our belongings safe. They were very helpful during our move, I appreciated their kindness so much.

Google
Aug 21, 2017

AMAZING EXPERIENCE. I felt like I was VIP. This place has the best rates and best customer service

Google
Jul 24, 2017

It is a great place to drop the old boat or RV I would recommend it.

Google
May 26, 2017

This place is immaculate and the manager is very friendly. All kinds of storage options. Highly recommend!

Google
May 17, 2017

Very helpful folks!

Google
Nov 17, 2016

This is a great place for RV storage. Wide spaces, easy 24 hour access, dump station, and RV wash station.

Google
Aug 30, 2016

Daniel is the BEST!!! we have been using this company fot 3 years and have NO problems. We actually had two seperate units to start-- and Daniel let us know when a single larger unit became available to save us. $$.

Google
Apr 09, 2016

I've had my RV in storage here for 6 months now and what a fantastic place to do business. The manager, Shari, is very friendly and customer oriented. The only way to truly rate a business is to see how they handle a problem. I had a hiccup on my automatic storage payment and I went in prepared to argue, Shari never gave me a chance, she accepted my version of the event without question and resolved the problem in my favor immediately. It's nice to do business with people who actually put the customer first, this appears to be one of those businesses.

Google
Jan 15, 2016

good storage rates guy was able to contact if needed

Google
Aug 04, 2015

owners are very proactives.


Nearby locations

Our facility has a number of great features such as:

  •   Vehicle Storage
  •   Moving Supplies Available for Purchase
  •   Heated Storage Available
  •   Air Cooled Storage Available
  •   Drive Up Access
  •   Secure Interior Access
  •   Truck Rentals

Reviews for Northwest Self Storage Forest Grove, OR - Elm St

There are currently no reviews for this facility.