Storage Units at 3312 Pacific Ave in Forest Grove, OR 97116

Great service, very efficient

I was very pleased with using Northwest Self Storage on Pacific Avenue in Forest Grove. We were moving from Bend back to this area, and I rented a unit online in early August. I rented a Uhaul to bring a load over, and I called to make sure everything was in order. I spoke to Michael, and he discovered that my rental had "dropped out" of the system. I was in a state of panic! We headed out, and he called me while we were en route and said everything was fixed and I did in fact have a unit. When we arrived, it was 99 degrees and I was literally exhausted (I'm 66 years old). He was SO nice and personable and made the process of signing documents very easy. I closed out my unit last week, and once again, his customer service skills, friendliness and professionalism were all top notch. Give him a raise!!!

Timely and willingness to answer questions.

Clean, secure facility. Michael was friendly and knowledgeable. Best rates in town.

initial rental, rates are very reasonable for my unit size. the set up and execution of of getting started was very quick and smooth. again thank you!!

I had a great experience with the good deals and friendly good folks to help out with storage needs the whole crew is great Thank you

The Staff is Great! One of the best Storage places I've utilized. thanks so much.

It brings back memories when I would go and visit my father (Daniel) and with my kids he would show me his work what all he would do I thought it was interesting and cool he was there for 8 years, a lot people seem to really like him! Miss You Dad! I miss that place as well a lot great memories when we would I come visit you.

Excellent customer service, great rates, super clean and secure. Would definitely recommend and use them again!

Great customer service and great prices

Great staff, friendly, helpful.

Very nice staff accommodating me when I needed it had storage unit for a decent price when nobody else did cuz because of the pandemic explained everything was very courteous I would recommend this place to anybody thanks Northwest Self Storage !!!! I give them two thumbs up 👍👍

They were very careful to explain every detail. And later when I called back, he patiently re explained what I , forgot. Great Service thanks . Judy Beisell

Getting expensive. Very secure.

Everyone was extremely nice and very helpful and they even shared that there was a special coming up for us next month and that saved us some money. Rented here 16 years ago when we were building our home and they were awesome then and are still awesome to this day! Wouldn't go anywhere else!

The people working there are just fine. The problem I have is the roll up door is very hard to open. I'm not a small man and it takes all I got.

Michael in the office was professional and helpful every time I stopped in. The grounds are kept clean and sanitary measures are safely in place for COVID. Payment is easy online or in person. Would appreciate better evening lighting around the grounds but that’s up to maintenance of the company itself. I’d recommend this place for short term storage needs.

Location is very convenient for me. Bus stops are nearby that goes both directions. Price is very good for the size unit I have. I would give it 4 1/2 stars.

Friendly staff and pretty clean.

Clean,well maintained,easy to access and Daniel is a real gentleman and always makes me feel welcome.What more could you want? This is truly a special place

Love this place clean great employees awsome .

Awsome

Very clean and the manager is quite nice.

Friendly, helpful service. The space is very clean.

Daniel was very accommodating for my girlfriend and myself. We had a short time schedule for moving and our move from Montana was scheduled during labor day weekend. Where other storage units in the area failed to get in contact with us on the holiday, or wouldn't be open for us to sign contracts, Daniel did. Working with him was a pleasure and he was always nice, and respectful. As for the units, we experienced no problems, the grounds were kept clean and our unit remained undisturbed throughout our 7 months of storage. Overall, easy to work with management, ease of use to the unit, and the top quality customer service provided us with an excellent experience and if needed I'll be using this storage in the future!

Daniel is incredibly kind and helpful!

Daniel is always professional and helpful! I have never had an issue here! Would definitely recommend this place.

I want to thank Daniel for always being there when i needed him... thanks again for all u do. ;-)