Storage Units at 2400 Willamette Falls Dr in West Linn, OR 97068

The online process was good for setting up a space rental. And my call to the help line was handled promptly (after confirmation of storage rental).

A very nice knowledgeable young lady was running the store to help the company out due to the shortage of a manager to run the place. I believe she said she had her own units to manage and everyone was helping. She was extremely busy and handled all the situations in smooth demeanor. Must be a good company to get keep people such as her.. she made my day I wish I could remember her name

so far so Great... I was out of town and went on line to get a storage, my Son was moving me; and the Lady was so helpful and friendly I really appreciated that.

The people are so nice. Very convenient location..

The place is very clean, but the elevators are very slow

Online process was smooth. Plenty to read before signing. Expectations are clear for both parties in the contract. Manager reaches out promptly after your unit is confirmed. Easy access to the units. Clean. Spacious. I am downsizing from a house to an apartment and using the unit as a staging area to sort through stuff as well as a place to keep some sporting goods.

These guys run a clean ship. The whole place is basically spotless and convenient. Doors get locked at night, elevators are code protected, and it feels generally well maintained. Thanks guys

Nick is fantastic. I have 3 units here, and Nick is on top of it, kind and calm, always handles my issues and is good about whatever I need. What can I say A+ guy.

The facility is bright and secure, clean. Access is easy and seems secure. Everything you want in a storage facility.

Having called over a dozen storage units in the area I can say that Northwest in West Linn was the best in the area. Nick is friendly and on his game, the rates were competitive, and the facility is new and nice. Highly recommend.

Nice, professional, clean facility. Manager Nick is very friendly and helpful. We ran into an unfortunate situation on our first day renting (elevator was on the fritz but was fixed!) and Nick was communicative and flexible in working with us to ensure that we were able to move stuff in when we needed to.

Very easy. Great experience.

Just went in to look at getting a unit and the manager Nick was such a big help! He got me set up with such ease. After he showed me several units, I was in and out within 10-15 minutes. Really appreciate his professionalism and amazing customer service.

Nick was nice to work with and the place is nice and spotless clean and well secured.

The storage site on Willamette Drive is in great hands with Nick Galvan in charge.

Renting process was very smooth and Nick was super helpful and organized in getting my storage set up. Would rent from them in future if I needed more storage.

I had a very positive experience with this storage company. The staff was friendly and very helpful and the facilities seem very secure and clean. I'm happy with my selection.

Not heated like advertisements. Exit garage door not working. Just got my unit and it is cold even on the second floor. It was easy to get things up to the unit. Nice hand carts and elevators.

This is Very secure, I have No worries there.

Nice new facility & overall set up, they also were running a new move in special and gave me a great deal on 3 months... The units do run alil hot in certain areas of the building, but besides a few minor details based off personal preference, it's safe & secure and everything u want out of a storage unit facility...

Best experience here! Shelbey was awesome to work with!! Love this place :)

Clean place. Very helpful & friendly staff. Thanks Mikayla!

Clean units, very spacious and well equipped. The front desk attendant is very helpful.

Very prompt response with accurate information. They welcomed us with an easy process and personal attention.

Makala is the BEST. She's on top of all questions/issues I had, knows her inventory and figures out hot to make it work, has an amazing attitude follows up on getting paperwork boring-stuff done, and is easily one of the best managers I've worked with (storage, restaurant, any industry). The facility is super. Covered parking while getting to my unit. Safe and lighted, cameras everywhere. I felt super safe selling used stuff to random people and meeting them here.

If you are in need of a storage unit no matter what size, NW Self Storage on Willamette Falls Drive in West Linn should be on the top of your list. Great location, brand new facility, VERY easy to get in and out of the building and reasonably priced, this location is a great choice. The manager, Malala, was always available. She was professional, very personable and always returned my calls and emails quickly.

Makala was great. She was efficient, knowledgeable and thorough as she walked me through details of the contract. I would highly recommend NW self Storage to anyone for their storage needs.

Clean clean clean

The facility is clean, easily accessible and the staff courteous and helpful. Makala, the facility manager, was a valuable asset in helping our non-profit resolve our storage issues. Highly recommended!

Suzanne Logan is the absolute best!!😊 Went above and beyond to help me out and then some. If I could give my experience a higher star rating I would! Thank you so much Suzanne🥰

Great staff, Sarah really took the time answering all my questions. I love how it has 24/7 security, and by far the cleanist storage place I have ever been to. Keep up the great work!!

Great staff! Brand new facility! My move would've been a nightmare without this place!

Loovettt