Storage Units at 19800 SW Cipole Rd in Tualatin, OR 97062

Shout-out to Savannah C for helping me get my payment online today. I've been having trouble with the new payment portal which keeps saying I don't have a rental unit??? Savannah worked her magic and now I can access my account online. Thank you Savannah!!

Amazing customer service! The best I've experienced anywhere recently. Savannah worked very hard with helping me get everything I needed.

I cannot express enough gratitude I have for NW Storage - specifically the manager for this property, Savannah. I had just completed a cross country move and I was stressed about getting a storage unit and also finding a place to temporarily place my PODs container and Savannah showed me so much respect and patience while I was trying to figure that out. I would absolutely recommend this location based on the outstanding customer service provided here.

Savannah did such a great job helping me navigate issues I was having with my monthly payment setup and website assistance! She was extremely efficient and friendly. What a great addition to the team!!

Good place to store your stuff.

Love

The manager is really kind .the storage units are worth it .I fully recommend this place.

Hola buenos dias el lugar es seguro limpio se los recomiendo.

The best place to place your stuff pretty safe

Very friendly and helpful both on the phone and in person.

I've had a unit for a very long time. Always professional. Always clean. Always dry. Convenient and secure.

Coded entry gate. Video cameras. Fenced. Dump station. Storage lockers. I use it for RV storage.

clean space. thank you for a great service.

I have been extremely happy with the service I have received at NWSS. I now rent 5 spaces there. Too bad they did Away with th 12 months pay in advance discount.

Anita's was so kind and professional in advising me about the unit sizes available and the cost. Her service was nothing short of outstanding as we had called a number of different storage units. It was because of Anita's helpfulness and knowledge that I decided to rent a storage unit at the Ceipol location. Cheers

Very clean facility but they raise the rent at least twice a year. Not by a small amount either. Recently our rent went from $158 to $183. No explaination as to why the increase. We moved to another facility after being with them for over 5 years and they didn't even bother to ask why we were leaving.

Sometimes challenging to get a hold of the office but the facility is clean. A better rate was offered here then our last facility we were renting at.

Nice clean

This place has about the best customer service I've ever experienced. Every experience with the management team has been super pleasant. The facility is always clean, and they really keep a close eye on things. One time I left a few windows open in my RV when it was raining and they called to make sure I was aware! THAT is service! They also have a dump station there, which could not be more convenient if you're parking an RV there. This place is really wonderful - and who would ever have thought a self-storage lot could inspire feedback like that?? Laura absolutely knows what she is doing though, I imagine all the customers must be as happy as can be with the way that place is run!

So far so good. Glad they have an elevator and carts available for use.

We had a great experience at NW Self Storage! Laura Wood, a part of the Management Team, is amazing and always has customer service in mind. They made it easy when we needed to upgrade our unit to a larger one and were always available for questions. Every aspect from getting a new unit to moving out of our unit was made easy and we will definitely be using NW Self Storage again in the future! The facility was very clean and safe and I love the option to have an indoor storage unit especially in Oregon where the weather is unpredictable. There are many storage unit options in the Portland Metro area but I would make this your number one choice!

This is a place to put stuff.... You are welcome

Great cheap storage options, very clean, the exit turn was a bit tight in a 26' box truck but not undoable. 5x7 holds a lot for the price if you got vertical.

Clean, pleasant staff

Sleek and clean!

Not kept up to well

Been a customer for years and never had any issues with my things here

Makala is amazing! She took her time to explain everything to me and was super friendly and made me feel good about all the security at the facility. I highly recommend this location.

to. Nice quit. Friendky.

I've had my stuff in therefore 6 or 7 years the only thing I don't like is they keep going up in price for the rent

I'm a customer here and they are very understanding and helpful. It's clean, well light, and well taken care of.

Manager is great. She is very friendly and welcoming

Very nice service and clean, heated units.

Very helpful staff

It's an inexpensive storage place. Neither great nor terrible.

Very very clean and well laid out. Staff was great!

Went here to look for storage unit and left getting one. Justina was great and very friendly .

Extreme security. Online bill pay.

Lowest rates around and amazing customer service!! Many thanks to Joanna for being genuinely kind and incredibly helpful.

We've rented climate controlled space off and on here since the facility was built. Joanna Brands is exceptional at customer service and is delightfully friendly and helpful. The rate vs value is the best I've seen in the 40 mile circle of Smart Self Storage,

Rates are cheap, clean spaces, Joanna is the best. What more do you want?

Joanna is great and friendly! She will go out of her way to make sure that the storage unit is the right one for you. She works hard! She does two jobs instead of just one. Most storage places have two people working there, one at the front desk, and the other out cleaning the buildings. The rent here is cheaper then most storage places close by. I have been renting here for about 2.5 years and never had any problems with management.