Northwest Self Storage - Storage Units on 150 SW Industrial Way

I love nw self storage in bend and the location on century drive! They have been amazing and really work well with the customers ! If you go to the industrial way location ask for MILES! He was extremely helpful. Never had a better experience with a storage unit compared to portland these storage units are awesome! Definitely coming back when im in between moving!

Miles was extremely helpful through all of our interactions! He was extremely responsive and made me feel like he had me best interests at heart. The facility is clean, welcoming and secure! I very much appreciated his customer service!

Miles, the manager is outstanding.

I called to see about availability and spoke with Miles DeVore for a few minutes. He was an able to help me at the time but called around to some of the other Northwest Storage locations to see if he could locate what I needed. Unfortunately nothing was available at that time. Miles told me he would call me back if something came open. A day or two went by and he called me back and got me into a perfect storage unit. Miles was very professional and nice. The whole thing didn’t take long to get set up and going. I am very happy with my experience with Northwest Storage and would highly recommend them. Awesome service and very polite and friendly!

Well maintained facility great management and super efficient process! Thanks Myles

Laura was very kind and helpful during my storage unit rental take-in. She was quick and efficient and it was a painless process.

Very helpful. Did exactly what they said they would do. Clean place and easy to get to.

My experience from the day I called about storage space could not have been more pleasant, courteous, and professional. Miles followed up with me on the dates scheduled and did everything possible to satisfy my storage needs and make this a seamless experience. I highly recommend this storage company for your future needs.

Easy, non-contact rental if storage space. The manager Miles was very thorough and made it easy to access my space. Excellent service, spotless storage units

I have had many experiences with storage facilities over the years, and bar none not only is the manager Miles amazing/provides outstanding customer service, he does an impeccable job at maintaining this facility. I’ve never seen a cleaner storage facility! The Northwest Storage in the Old Mill district is in my opinion the BEST storage facility in Bend. Top notch, clean, SAFE, and the location couldn’t be better If you can rent a space here, I guarantee you couldn’t be happier! Thanks Miles for all you do for your customers!🤙

Have resided in 8 different states over a 30yr plus timespan. Kept storage unit(s) in each. The NW Self Storage facility on Columbia St in Bend remains beyond compare. The area is constantly maintained (no debris/trash) in a very secure neighborhood, a large and intelligently laid out footprint, and security itself top-notch. In short, all areas of concern which matter to me-and hardly prevalent in the prior 7 facilities I’ve utilized. Same applies for management of same. Our family thinks the world of Steve: (his) constant presence, customer skills, and overall demeanor an added plus...

Excellent, efficient & friendly customer service. Units are spotlessly clean and well maintained.

Great customer service, easy to communicate by phone which is seemingly harder to find these days. Very conscious and accommodating during these times of social distance.

The facility is clean and easy to access. The manager was great to work with and honored the discount offered on the website even though his facility wasn't offering it.

The manager here is wonderful. We went through this location for our U-haul pick up and drop off Friday night. A lady named Niki was VERY rude about the situation we brought up... She had entered the incorrect gas amount when checking our U-haul in, which resulted in us being charged about $70 extra dollars. We had drove out to the location with the receipts and she had her dog inside who was barking at us the whole time, she was singing along to the music instead of talking to us, lied about her manager helping and refused to do anything. I decided to come back in Monday and chat with the manager who had helped us get the U-haul Friday and he quickly resolved the issue. Very unfortunate but very happy with how kind the manager was in helping take care of this.

Long time customer here. This is a good choice for storage in this area. Very well maintained facility

Our move in experience at NW Self Storage couldn't have been better. Ashton was great upon arrival and gave us everything we needed. The units are spaced far enough a part to make driving a large Uhaul around corners easy. The units are well lit and clean.

Great customer service. Wonderful, clean, safe place to store your stuff.

Friendly and helpful. They are also a U-haul dealer so you can turn those in there as well.

was a pleasure to work with always going out of the way to accommodate anything i needed

Amazing customer service and really genuine staff. Highly recommend.