Storage Units at 3774 Highway 95 in New Meadows, ID 83654

The manager at New Meadows, Becky, is beyond great. Any qualms I may have with the company is outside of her jurisdiction. She has been friendly, earnest, and very dedicated in getting me help when I needed it and maximizing my value as a storage space renter. Otherwise, I was not super happy that they increased rent of my unit by $25/month with little notice. Space is hard to come by in the area though, so I don’t have much opportunity for recourse, and I’m sure that plays strongly into their decision to increase charges. Also, initial information about the gate code to gain access to the premises was lacking and because I wanted to get in there on the weekend impacted me since Becky was out of town and unavailable. Otherwise, I only have good things to say.

NW Storage is great! We have had multiple units varying in size. The facility is great. And Becky the Manager is amazing to work with! She is so easy to communicate with. Whether she is onsite or offsite, you can always get a hold of her with any issues.

I'm very happy with NW Self Storage. The have a nice facility, well kept, nice big turn around areas, and Becky at the on-site office is awesome. I had two units, but the owners recently massively increased their prices, on the order of 40-50% in the last year and a half, and that is just much for me to bear. I'm vacating one of my units and may also vacate my other unit if prices shoot up again. Overall, a great storage place, but the rates are just getting too high for this customer.

We've been renting from NW Self Storage in McCall for the past 6 months, and we recently had an issue with our sliding door going off track. I called the storage unit manager, Becky, to report the problem and she had a professional on site the very next business day! I was blown away by her professionalism and communication. If you're looking for a storage space in the McCall/Donnelly/New Meadows area, look no further!

I had a covered unit for my truck camper here through the summer and was pretty happy. It was clean and secure. Becky, the manager, was very available and I have no complaints. In the end, I wasn't using the facility through the spring and summer so I have recently cancelled hoping I will be able to get a winter spot again. Northwest saw I paid a month in advance, and voluntarily applied credit to my card without me asking for it or it being in my contract. Sad to say, this kind of professionalism is not a given anymore. Thank you Northwest Storage.

They were really helpful like you can't imagine . I was in a blind and they went out of there way to help me out...awesome.

Excellent customer service! Amber is amazing and super fast follow up

Northwest Self Storage - New Meadows has been an excellent and convenient location for our storage needs. It is a clean, safe and secure facility and Amber is a pleasure to work with - highly recommend!

Have had a unit here for a long time,upkeep outside is great except for some gate problems in the past. Location is great and close to town.

Amber was so efficient and helpful as we set up billing for my parents. They already have a storage unit but needed to add boat storage for the winter months. She made it happen seamlessly and stress-free. Thanks A to Z!

Now known as Northwest Self Storage. I am very pleased with the service. Very professional. Always responding to any concerns we may have. I highly recommend Northwest in New Meadows where we have rented for the last 3 years. Amber the Facility manager is friendly and attentive to our needs.

Easy to access, clean storage space, great service.

The best place to keep our things, very friendly people. Always keep the road around the unit's clear of snow.

Amber in the office is very nice to speak with and answered all of my questions. I was a little concerned about getting into my unit once the snow hit, but the snow was very nicely cleared and they were clearing the snow at every unit away from the door. Took my shovel, but did not need it at all! Very happy with their service. Units are clean and the set up for the unit was very easy!

Amber and the rest of the staff were very helpful in getting this storage unit set up. I appreciate that they offer a free two-week reservation for those about to require a storage unit.

Excellent fast service clean units with lighting inside & out well maintained property. This is the best storage facility in the area.

I have rented an enclosed storage from Northwest Self Storage in New Meadows Idaho in the past and am now renting an RV storage site. They have been great to work with and Amber is always very friendly and very helpful. I highly recommend them.

Staff is very helpful! The unit is great and clean.

All business operation, have been using their service for a couple years. Problems with snow and Ice on units on the south side as the doors ice up constantly and are difficult to open till the ice melts. Had a gate problem for several months but it appears they have overcome that problem and security is better now. It is the only storage area with security and cameras to keep an eye on the units for possible theft. Mice are still a problem and I would suggest you bring your own traps to keep your belongings safe from them. Management is strict when giving up a unit you must give notice before the end of the month or you are charged for the additional month as there is no prorating for units rented after the first. Service has improved over the past year and I can recommend the units for ease of access and safety.

Very pleased that after several months the entry gate has been repaired. Disappointed that you are eliminating the on-site drop off.

I really appreciate Amber the Manager. She has been nothing but absolutely helpful, kind, friendly and professional since we have started storing our belongings with Northwest Storage. The facilities are clean and secure!

Getting a storage unit with this company was fast and easy! they made it very quick for me to get into my unit!

The greatest place to store. Clean, secure, well lit, lights in most units. I dont know any other storage facility that has interior lights. The very best ever. Friendly staff, secure, dry and always ready to help out if you have a problem. A++++ Self Storage Facility

I have been always treated with utmost Respect by the Manager...AMBER...She does everything possible to keep your storage...Rv. .safe....I highly recommend this storage to all people...even from McCall to Riggins..thank you.. Laszlo Bedegi

They are amazing! Cheap for a storage unit!!!

If you’re looking for a very secure self storage in the New Meadows area then this is it. I had misgivings about storing my valuables in a storage unit, but here they have security code access to the grounds, and lots of cameras keeping an eye on things. And if you’re fortunate enough to deal with Amber, she’s always pleasant and helpful (just don’t tell her I said so). I highly recommend Northwest Self Storage.

Nice storage facility and a friendly, helpful manager! Larger units have motion lighting inside that is a real plus when accessing your unit at night.

Very friendly and helpful staff (Amber). Very clean and nice accommodations. I would recommend this facility (New Meadows)

Easy to access and clean facilities.

Maintained parking lot is nice. Fair pricing. Nice expansion in units.

Well run facility over the three years we have stored our RV.

Great communication and courteous and friendly staff.

Amber was a great help. I called about the storage site in McCall, but whe she heard I was looking for something a little smaller she told me of the units in New Meadows and I rented one of them. I greatly appreciated her recommending the New Meadows site. Thank you, Amber.

The people who work locally here for this storage company are great. I've been using the facility for a couple of years and have always had good interactions with the employees. I have had questions about a variety of things and they always tell me in the friendliest of ways. I think their policies are clearly explained. I think they try to help their customers and by helping solve any problems that may come up (such as forgetting your code for entry).

Amber is excellent to work with. She seems to always answer the phone and if she doesn't., she always calls back. NW storage has been very understanding in these trying times and we appreciate that level of customer service. Now if they could just get the gate fixed.

Excellent customer Service! Amber the Facility Manager was in constant contact with me and answered all my questions. She made the whole process of renting a unit very smooth. I recommend Northwest Storage and appreciate Amber for all she did to help us. Very friendly and professional! Thank you.

Storage is storage but the manager of this place, Amber Hightower, is an outstanding individual. I'd marry her but she's (sigh) already spoken for...