Storage Units at 1699 13th Ave S in Kelso, WA 98626

Dee went above and beyond making sure I got a unit in the size that I would need. Very clean and well maintained facility.

Dee, has been wonderful. Storage is great. Highly recommend to use.

Always great and friendly service. Dee is always attentive.

Dee was the most accommodating person that I have ever had the pleasure of dealing with. The units are clean and well taken care of

Property is clean and well kept. Dee in the office is always friendly and helpful.

Dynan Curson is fantastic to work with and very.knowlegable about the storage business.

I wanted to get on here and leave a review for this place! The security is great, the storage unit I use is inside and the unit is clean, dry, in great shape and so is the entire facility and parking lot. No issues with ANY damage, rodents etc. The customer service is by far the best I’ve ever received! Dee has been nothing but amazing and accommodating and it’s very very clear she puts her customers first! For a storage unit, I couldn’t have asked for a better place. Thank you Dee for all you do! This company is very lucky to have you!

Great customer service, always been very professional and polite and fixed any issues immediately. Quality units and the property is kept clean and secure with fair prices offered. Would highly recommend after having 2 units here and been a customer for over a year now!

Best office staff!

Stopp in4the first time w/ a friend &got 2 look over the storage place. Very Small front office n cozy. Nice female/Dee at front desk. Great convenient location for anyone looking for a storage facility. Heated units to

I've had a great experience with the manager at the Kelso location. She's been nothing but accommodating. Would definitely recommend.

Office staff is wonderful to work with and very helpful and I rate them a 5. My reason for not giving 5 stars is because of the false advertising and corporation not honoring their listed prices to previous customers. They also won't give their long time renters a price break. Facilities are very secure and clean.

Dee is kind , good customer service. Very friendly, and helpful. Explained rules clearly.

Dee was helpful in answering my questions about renting and helping me navigate through a couple of obstacles I had. Appreciate the extra effort!

The office staff is very helpful and knowledgeable and friendly. Units are clean and secure. I would definitely recommend Northwest Self Storage.

Very clean!!!! The office staff was very helpful and pleasant to talk with…. I would definitely recommend NW self storage.

Staff is very helpful and friendly. I highly recommend this storage business. Units are clean and secure.

I accidently left some furniture out while moving out, and one of the staff kept it safe for me after they had found it. Super polite. :)

Great office staff. I highly.recommend.

Tanya is the best! She was able to get us all moved in and and quickly too. If you need storage options and need a place to trust; this is your place.

Clean well maintained pleasant staff and Lil doggies

Was able to set up on my account by calling instead of showing up in person. So nice to& speak to a real person and get help.

Great customer service,the lady was very helpful as I rented online but the website wouldn't let me finish my information. She straightened everything out for me and gave me a gate code.

very friendly and excellent customer service.

Customer service was great! First month of storage is free! Haven't even seen the place yet, but so-far-so-good!!

Nice people, clean and safe units.

Friendly staff. Clean buildings that are well maintained.

Friendly service and clean unit

I really like the ladies that work the office and the storage ain’t so bad either. If I was going to recommend a storage place Northwest Storage would be my recommendation.

Tanya is a terrific person to work with.

Well maintained and very clean. Gated facility. Always felt like our storage unit was safe. Would rent again, if needed.

Its a metal box, its Dry and Secure enough said. What makes this location special is the staff. Tanya and (Louise Wed & Thurs) make it soo easy and they both are great people. Tanya lives onsite 24-7 and knows everything and everyone going in and out of this facility. This is far better than any alarm or drive buy security. For those worried about flooding this place was high and dry during the floods of 2021. Hint for everyone; Tanya loves a bag of candy for her desk.

This is a good storage facility, I had a unit for about 6 years here. The people in the office are always nice and the place is clean and looks good. I only just switched facilities because I moved away. I had nothing but a good experience here.

Tanya at Northwest Storage is absolutely great. Thank you for the storage unit.

Nice Folks. Rented to me right away. My situation changed, they were understanding. Refunded me the next day including the non- refundable $$'s even though I said " please keep it for your trouble and helping me". Coded gate, felt secure there.

Amazing friendly service. I gratefully recommend this storage facility!!

Was easy peezy getting into a unit..maybe 10 minutes very friendly and professional...

Pricey but very clean.

Very nice personnel. Clean and lighted and secure.

Just wish it was 24/7

The onsite manager there was the nicest and she is very much appreciated her and her husband because we were using our headlights because we stayed past their closing hour and our battery died and they helped us I letting a stay longer and by jumping our vehicle A +++

It's a storage place ....you get what you pay for a place to store your atuff

Good storage facility clean and friendly 👌

Clean dry secure, only issue I heard was after 9 on the weekends if your locked in you have to call police to get out.

The lady who runs this place is amazing!

Very convenient and friendly employee's

Best in town

Near home.

Friendly folks and fairly priced units

The NW rep was very helpful in signing us to an unit. He gave us an 2nd code in case it didn't work to let us in since it was a holiday & no one was in the office. The 2nd code worked because the 1st one did not! We brought our own lock but it was too long so had to buy one at a local store. The 10X20 unit was clean & large enough to fit our things for moving. It helped that he prorated the monthly fee for the month. Thank you!

Very clean and safe

Good reasonable place to store your goods

I've rented at this location since well before it became Northwest Self Storage, and I have to admit that change is one thing i am not comfortable with. When I learned of the change in management / ownership, I instantly became apprehensive. I asked a million questions, which *Tianne answered every one of. Her professional, no nonsense, yet kind and understanding approach convinced me to stay put and see what happens. I am glad I did. Taking my business anywhere else would have been a grave mistake. Tianne , along with Northwest Self Storage, maintains a clean , well managed, and SECURE facility, and that is priceless.

Friendly staff clean units!

The manager was extremely accommodating to my special circumstances when It came time to move out. I really appreciate their attitude and the quick response to emails. The only reason I am moving out is because I personally moved 5 hours away, otherwise they would have my business until the day I died.

Excellent place

We have had storage units in the past, and definitely love this one more than the rest! Manager is friendly and always informative. Facility is clean and great prices! By far the best!

Very clean and secure facility! The new resident manager is outstanding! I will definitely be using NW Storage now and in the future.

She is so nice I called to get prices and she was great