Northwest Self Storage

I have been renting here since 2003. There have been several changes in managers. The present one, John has treated me with respect and support. It's been nice to know that if a problem arises, you can count on John working with you. One month my check did not come yet to pay my rent on time. I usually pay automatically. That month there wasn't money to pay my bill. I was called and told that there was not enough money to pay my bill. I shared my situation and told him it would be available in 2 to 3 days. John changed my due date accordingly and when the time came the bill was paid. It was an embarrassing situation; but John made it less so by working with me. I really appreciated that. It's good to have good people when you have to rent space. Thanks, John

I saw a storage special online & reserved a locker. When John the Manager called, I mentioned the ad, & he said he wasn't running one. I had taken a screenshot & referred to it. After going over the details of the ad. John says, looks like you got a special conning. John was very professional & pleasant though the whole process. When I finally met John, he was with a client, but did acknowledge my presence. In my book that's important. When it was my turn, we interacted as if we had known each other for years. John is a 5 star manager as well as the facility. Thank you John for your friendly & professional service.

A few years ago, my daughter helped me find a well-run storage facility that was convenient to my new location and that was within my budget as a retiree. John is pleasant to work with and the operation on NE Erin Way has met all my requisites. I particularly appreciate the "lack of clutter" both in the buildings and on the grounds. I have been able to access my unit at my convenience and at the st time I have never had any thought of my stored items not being secure.

I've been using Parkrose since 2016 while selling and purchasing four different homes because of illnesses and death. I really appreciate the friendliness and excellent customer service. The security, cleanliness, and convenience of this location is outstanding and I never have to worry about the safety of my household goods.

John and Tara are the best. They are professional, helpful and friendly. The property and lockers are great as well, very clean and safe. We’ve been renting storage space here for 12+ years, through many stages and different needs...our own, our kids’, moving, downsizing, holding patterns, etc. Highly recommended. Patrick, prior to John and Tara, was also super nice and helpful. Good place, good people.

Have rented here for over three years. Excellent facility. Mostly wide lanes. Clean and dry units. John is an awesome manager to work with.

I have used at least 4 Portland area storage companies over the years. John Ferguson at Northwest Self Storage on Erin Way in NE Portland takes the prize for the very best customer service I have experienced. Ever! In addition, the property is ALWAYS maintained, clean, and safe. I will remain a client for the the foreseeable future.

Great people and the place is always clean if any problems just tell them and its fix. I've been with them for 5 years and no complaints from me I tell all my friends about them when they need a storage.

It a good place to store extra stuff. No bodies or anything perishable, but stuff you are sick of looking at but don't want to toss. Really fun to fill up with old empty safes and then not pay the rent. Do not leave a box of apple in unit. That is all.

Patrick was very helpful and kind helping us through the whole process. He had a great attitude and was fast getting us set up. He even went out of his way to get us a dolly. As for the actual storage space, it’s secure, a lot bigger than I thought, and the hours of accessibility are longer than other storage units I researched. Definitely would recommend Extra Space Storage and Patrick!

Excellent! John was on staff and was super accommodating. He made the whole experience so easy. The prices are more than fair, the premesis is spotless, well lit and well protected by a code entrance gate. The hours are convenient, and again JOHN MADE IT SO EASY! I have had awful experiences with other storage places in the past, and this one is clearly just a diamond in a field of daisies.